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FAQs

COVID-19 UPDATE

Yes! We are shipping all over India, except for the containment zones.

ORDERS & PAYMENT

We accept Debit/Credit cards, UPI, Wallets and Netbanking.

Don't worry! It could be due to some technical glitch. Please wait for an hour to receive the confirmation email, failing which get in touch with us at support@3fdesign.in. We will be happy to help!

Each product at 3Fdesign is made with lot of love and care. In addition to this there are product descriptions and photos for every product sold, to guide your shopping process. This will leave you with very rare chances of being dissatisfied with 3Fdesign products. But we do extend the option of full refund or re-fulfillment of your order if any of the conditions are satisfied:

  • Product dispatched is not the same as the product ordered
  • Product has manufacturing defect
We will arrange and bear the cost for the product to be shipped back to us. All you have to do is drop an email to support@3fdesign.in with the order number, product details and reason for return.

We understand that there can be few cases in which your expectations might not be met. In this case, feel free to exchange the products for products worth the same amount. All you need to do is ship back the product to us within 5 days of receipt to the address mentioned on Contact Us page and send us an email at support@3fdesign.in with the subject: Exchange, mentioning:

  • Order No.
  • Reason for Exchange
  • Which other product/s we can replace your purchase with. If it is in stock we will happily send it to you without any additional charge.

Please ensure that the products reach us in a secure package and in the original condition. Soiled or used products will not be exchanged. Also if you decide to exchange after 5 days of receipt, we are sorry, we will not be able to accommodate your request.

Usually shipments are received within 3-10 working days from order placement. Shipping notification email will let you know the approximate date of delivery

Usually shipments are received within 3-10 working days from order placement. But in a rare scenario if the order cannot be fulfilled or is lost during transit, a complete refund for your order will be provided.

Usually shipments are received within 3-10 working days from order placement. But if you need your order to reach on a specific date please write to us at support@3fdesign.in and we will try our best to accommodate your request.